In the automotive repair industry, this article found by Repair Shop Websites says it is all about trust and problem-solving.  Here are some things that your customers look for and what helps them differentiate between the shop to go to or not. 

1. First, do you help your customers with transporation through a shuttle system or rental car?  This is a major issue for your current and potential customers.  If not, you should always aim for one day service.  Early and late hours will also help increase the traffic to your repair shop because customers are seeking convenience.

2. Offer your customers tips on how to get the most out of their vehicle and save money.  People are always looking for ways to make their cars more fuel efficient.

Increase trust and help people with their automotive problems and your shop will turn to you! Read more.