Rhonda Hiltbrand of NWZ WORX writes, “I have the privilege from time-to-time to work with service advisors behind the counter.  It is interesting to see how easy so many of you make it look when I can see it is so involved.  To the customer, it looks easy!  They just come in and drop the keys off.  The service advisor calls and tells them the service needed and the cost involved.  They return and pick up their finished vehicle and pay.  End of story.  Seems so flawless and effortless.

The majority of you do an outstanding job,…

Repair Shop Websites partner story, by Automotive Training Institute

How many times have you purchased a bunch of bananas at the store?  I’m talking that perfect, firm, just the right shade of yellow and smelling exactly like a banana should smell.  You bring the bunch home and maybe even snack on one or two right away, thinking that all is right with the world.  Then, like a lot of other things, we take them for granted and forget about them.  The next time we look for that perfect banana, we find instead a soft, mushy, thing that…

If your van, car, or truck is in need of a repair, come to Santee Lake Service Center where customer service is our number one priority. In Santee at their shop, there is a skilled staff that not only listens to your concerns, but addresses them. Santee Lake Service is located in the Santee, SC area and they know cars!

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Many of Repair Shop Websites customers are ASA Members are may be interested to know in this news!

“The Automotive Service Association (ASA) announces the launch of its newest member benefit through an agreement with ContactPoint. Founded in 2001, the St. George, Utah-based company provides sales and service training approved for credit by the Automotive Management Institute (AMI).”

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We at www.repairshopwebsites.com have discovered a significant statistic when it comes to women and automotive repair experiences.  According to the article, “Women should study car repair 101” which originally appeared in The Detroit News, a shocking 89 percent of women reported to the Car Care Council that they felt treated differently by their mechanic because they are female.   To turn this statistic around, Gail Dunn, a car-savvy lady, started a program geared toward women and caring for their automobiles—the Women’s Automotive Connection.  Dunn’s organization offers a consultation and referral service for a reasonable fee that advises…

When my wife and I were dating in college she had a fancy new sports car and I drove my uncle’s hand-me-down old Buick LeSabre. When we went on dates she wanted us to take her car instead of mine. I must have looked better in her car. I liked my car because it was roomy and could plow through the snow in the winter. Everything worked. I will admit her car gave excitement in the snow. You could do a 360 in the snow when you did not intend to. I remember even going…

“It used to be much more about price and want.  Now it’s more about value and need. I think it is a much more sophisticated approach to shopping.”

~Guy Blissett, consumer products leader for IBM Institute for Business Value

Automotive repair shop consumers don’t want to spend their money on something that lacks quality for that would be wasting their money.  They aren’t going to do that.  They do want value for their money. While price is a major factor for 83%, 72% site quality as a top priority

I read a lot about “do it yourselfers” being…

Integrity Automotive offers “Old Fashion” service and quality the Tucson, AZ area deserve. You are not just a number at this automotive service and repair shop- they always extend that personal touch like the “Old Days”. At Integrity Automotive, they are committed to offering you, their customer, the highest professional automotive service in a timely manner and at a competitive price. Visit their technicians for quality service…or meet them first on Integrity Automotive’s website!

http://www.integrityautorepairs.com/

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To boost performance and customer service, repair and body shops should consider upgrading technology.  In this economy, experts have suggested doing more with less. That’s why many people in the business have chosen a website from Repair Shop Websites.  Read this article to see what other technology is being suggested.

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Are you ready for the road? Find out at The Masters Touch in Fort Worth, TX. The shop technicians will service and repair vehicles in a timely manner and to keep the customer informed of any and all changes including completion times. At The Masters Touch you can trust the entire staff will conduct themselves in a professional manner and in keeping with the high standards of the automotive industry.

http://www.masterstouchautorepair.com/index.html

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