We at www.repairshopwebsites.com have discovered a significant statistic when it comes to women and automotive repair experiences.  According to the article, “Women should study car repair 101” which originally appeared in The Detroit News, a shocking 89 percent of women reported to the Car Care Council that they felt treated differently by their mechanic because they are female.   To turn this statistic around, Gail Dunn, a car-savvy lady, started a program geared toward women and caring for their automobiles—the Women’s Automotive Connection.  Dunn’s organization offers a consultation and referral service for a reasonable fee that advises…

When my wife and I were dating in college she had a fancy new sports car and I drove my uncle’s hand-me-down old Buick LeSabre. When we went on dates she wanted us to take her car instead of mine. I must have looked better in her car. I liked my car because it was roomy and could plow through the snow in the winter. Everything worked. I will admit her car gave excitement in the snow. You could do a 360 in the snow when you did not intend to. I remember even going…

“It used to be much more about price and want.  Now it’s more about value and need. I think it is a much more sophisticated approach to shopping.”

~Guy Blissett, consumer products leader for IBM Institute for Business Value

Automotive repair shop consumers don’t want to spend their money on something that lacks quality for that would be wasting their money.  They aren’t going to do that.  They do want value for their money. While price is a major factor for 83%, 72% site quality as a top priority

I read a lot about “do it yourselfers” being…

Integrity Automotive offers “Old Fashion” service and quality the Tucson, AZ area deserve. You are not just a number at this automotive service and repair shop- they always extend that personal touch like the “Old Days”. At Integrity Automotive, they are committed to offering you, their customer, the highest professional automotive service in a timely manner and at a competitive price. Visit their technicians for quality service…or meet them first on Integrity Automotive’s website!

http://www.integrityautorepairs.com/

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To boost performance and customer service, repair and body shops should consider upgrading technology.  In this economy, experts have suggested doing more with less. That’s why many people in the business have chosen a website from Repair Shop Websites.  Read this article to see what other technology is being suggested.

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Are you ready for the road? Find out at The Masters Touch in Fort Worth, TX. The shop technicians will service and repair vehicles in a timely manner and to keep the customer informed of any and all changes including completion times. At The Masters Touch you can trust the entire staff will conduct themselves in a professional manner and in keeping with the high standards of the automotive industry.

http://www.masterstouchautorepair.com/index.html

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This auto repair and service center wants to deliver you great service that will earn your trust for a lifetime.  Aris Auto values their customers because they know that just as much as you need good repairs…they need business. Somerville, MA’s Aris Auto offers most major brands of tires and is trained to complete anything your vehicle needs.

http://www.arisauto.com/index.html

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“Your best customers are the ones who keep coming back to you with more business, and who provide you with good referrals. But customer relationship management is almost non-existent at many body shops, and marketing is often an afterthought. That’s because collision shops only see their typical customer once every six to seven years, and insurance companies often act as a buffer between the customer and the shop.” For more from this article click here.

Repair Shop Websites reccommends you not only provide good repairs but communicate as much as possible with the customer, and make them…

What are consumers looking for from their service and repair provider?  The same thing they are looking for from everyone they are spending money with…what is in it for them!  They want you to meet their needs.  They care about how convenient you are, how many certifications you might have and how many bays and awards you have, but mostly they care about how your services benefit them.  Be proud of your accomplishments, but don’t let it ever overshadow what you can do to meet their needs.

 What are they looking for?  Reassurance!

• In our economic environment, share…

With summer storms coming in, Repair Shop Websites wants you to keep in mind how important it is that your shop is available and ready to take on customers. You never know when a natural disaster such as a hail storm will happen in your local area, which may bring in up to 30-35 customers a day like in the article below. Be prepared for instances like these! Read more about hailstorm hitting a small town here.

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