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	<title>Repair Shop Times &#187; customers</title>
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	<description>News for the Automotive Repair Industry</description>
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		<title>Stay Positive, Auto Repair Industry!</title>
		<link>http://www.repairshoptimes.com/wordpress/2009/09/04/stay-positive-auto-repair-industry/</link>
		<comments>http://www.repairshoptimes.com/wordpress/2009/09/04/stay-positive-auto-repair-industry/#comments</comments>
		<pubDate>Fri, 04 Sep 2009 14:43:08 +0000</pubDate>
		<dc:creator>molly.moore@wingswept.com</dc:creator>
				<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Auto Repair]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[positive marketing]]></category>

		<guid isPermaLink="false">http://www.repairshoptimes.com/wordpress/?p=485</guid>
		<description><![CDATA[<p>&#8220;Stay positive. It is not an option. The best advice I can give you is stay away from the news and focus on what your customers truly want from you and that is confidence. The confidence that you will do what is needed and that is to save them money and give them safety. Boy that was simple wasn’t it? </p>
<p>Given our current economic situation, it is easy to get down and hope we can survive, especially those of us in extremely depressed areas like Ohio, Florida and Michigan. Believe me; I hear it all&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p>&#8220;Stay positive. It is not an option. The best advice I can give you is stay away from the news and focus on what your customers truly want from you and that is confidence. The confidence that you will do what is needed and that is to save them money and give them safety. Boy that was simple wasn’t it? </p>
<p>Given our current economic situation, it is easy to get down and hope we can survive, especially those of us in extremely depressed areas like Ohio, Florida and Michigan. Believe me; I hear it all the time how bad things are. If you don’t, there is no way to look forward and create an environment that promotes success. Let’s face it. If you’re always looking down you can’t see where you are going.</p>
<p>As a business owner, I’ve had tough times and good times just like you.  But if I let the bad ones get the best of me, then people around me, especially the ones that I truly care about will sense it and also get down. I’m not sure about you but that is something I can’t let happen. So my glass is always over flowing because I don’t have a choice, at least the way I see it. I guarantee that by just changing the way you look at the current situation, it will increase your chances of making it. Not only will your customers appreciate it but your employees and especially your family and friends.</p>
<p>Lately, I’ve come across several of you who have just about given up. My suggestion is don’t. Use what you have and look up. Being more positive results in positive results. It is that simple…believe me it really is.</p>
<p>I guarantee that by just changing the way you look at the current situation, it will increase your chances of making it. Not only will your customers appreciate it but your employees and especially your family and friends.&#8221;</p>
<p> <strong>Feature article written by: George Zabrecky</strong></p>
<p><strong><a href="http://www.nwzworx.com/" target="_blank">NWZ WORX Multimedia</a></strong></p>
<p><strong> </strong>Thanks George! At <a href="http://www.repairshopwebsites.com/" target="_blank">Repair Shop Websites</a> we believe being positive is the best tool you&#8217;ve got!</p>
<p> </p>
<p> </p>
<p><span style="font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;;"><span style="font-size: small;"> </span></span></p>
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		</item>
		<item>
		<title>Tips to Follow to Increase Your Customers Trust in You</title>
		<link>http://www.repairshoptimes.com/wordpress/2009/08/24/tips-to-follow-to-increase-your-customers-trust-in-you/</link>
		<comments>http://www.repairshoptimes.com/wordpress/2009/08/24/tips-to-follow-to-increase-your-customers-trust-in-you/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 14:26:26 +0000</pubDate>
		<dc:creator>molly.moore@wingswept.com</dc:creator>
				<category><![CDATA[Industry News]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[fuel]]></category>
		<category><![CDATA[repair]]></category>
		<category><![CDATA[transportation]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://www.repairshoptimes.com/wordpress/?p=404</guid>
		<description><![CDATA[<p>In the automotive repair industry, this article found by <a href="http://www.repairshopwebsites.com" target="_blank">Repair Shop Websites </a>says it is all about trust and problem-solving.  Here are some things that your customers look for and what helps them differentiate between the shop to go to or not. </p>
<p>1. First, do you help your customers with transporation through a shuttle system or rental car?  This is a major issue for your current and potential customers.  If not, you should always aim for one day service.  Early and late hours will also help increase the traffic to your repair shop&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p>In the automotive repair industry, this article found by <a href="http://www.repairshopwebsites.com" target="_blank">Repair Shop Websites </a>says it is all about trust and problem-solving.  Here are some things that your customers look for and what helps them differentiate between the shop to go to or not. </p>
<p>1. First, do you help your customers with transporation through a shuttle system or rental car?  This is a major issue for your current and potential customers.  If not, you should always aim for one day service.  Early and late hours will also help increase the traffic to your repair shop because customers are seeking convenience.</p>
<p>2. Offer your customers tips on how to get the most out of their vehicle and save money.  People are always looking for ways to make their cars more fuel efficient.</p>
<p>Increase trust and help people with their automotive problems and your shop will turn to you! <a href="http://http://www.rbr.com/features/sales-marketing/16541.html" target="_blank">Read more.</a></p>
]]></content:encoded>
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		<item>
		<title>Auto Repair Associations Bring Credibility to Your Business</title>
		<link>http://www.repairshoptimes.com/wordpress/2009/07/21/auto-repair-associations-bring-credibility-to-your-business/</link>
		<comments>http://www.repairshoptimes.com/wordpress/2009/07/21/auto-repair-associations-bring-credibility-to-your-business/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 21:20:00 +0000</pubDate>
		<dc:creator>molly.moore@wingswept.com</dc:creator>
				<category><![CDATA[Industry News]]></category>
		<category><![CDATA[associations]]></category>
		<category><![CDATA[Auto Repair]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://www.repairshoptimes.com/wordpress/?p=230</guid>
		<description><![CDATA[<p>Your potential customers are being given advice on what to look for in shops when searching. At <a href="http://www.repairshopwebsites.com">Repair Shop Websites</a>, we have already stressed the importance of an appealing appearance of your shop and its reliability, but don&#8217;t stop there. Make sure your business has memberships with professional automotive repair associations. They show that your shop is meeting standards to belong to these associations, therefore giving your shop credibility. To read more about what customers are looking for, <a href="http://blogs.edmunds.com/strategies/2009/04/choosing-a-shop-in-the-labyrinth-of-auto-repair.html" target="_blank">click here</a>.</p>
]]></description>
			<content:encoded><![CDATA[<p>Your potential customers are being given advice on what to look for in shops when searching. At <a href="http://www.repairshopwebsites.com">Repair Shop Websites</a>, we have already stressed the importance of an appealing appearance of your shop and its reliability, but don&#8217;t stop there. Make sure your business has memberships with professional automotive repair associations. They show that your shop is meeting standards to belong to these associations, therefore giving your shop credibility. To read more about what customers are looking for, <a href="http://blogs.edmunds.com/strategies/2009/04/choosing-a-shop-in-the-labyrinth-of-auto-repair.html" target="_blank">click here</a>.</p>
]]></content:encoded>
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