In the automotive repair industry, this article found by Repair Shop Websites says it is all about trust and problem-solving.  Here are some things that your customers look for and what helps them differentiate between the shop to go to or not. 

1. First, do you help your customers with transporation through a shuttle system or rental car?  This is a major issue for your current and potential customers.  If not, you should always aim for one day service.  Early and late hours will also help increase the traffic to your repair shop…